COVID-19 Information

Hi there

It’s great to finally be able to get back to work. However, I’m afraid it is not without some limitations that mean treatments with me are going to be a little bit different than they would normally be. 

The following guidelines have been taken from professional associations who have worked from the Government guidance together with Public Health England. 

• I am limited on the amount of people I can see per day. With me being part-time, this means there are less treatment slots. I am really sorry if this means we are unable to find something that works for you in the short term. 
• I am going to take things slowly. If, at any point, I feel that continuing to work is not safe for us, I will stop. Although I would hope not to, this may mean cancelling your appointment.
• In order to comply with guidance, your hands-on treatment time will be 45 minutes. However I will be in touch prior to your treatment to discuss your requirements and, if you are new, to do your health intake. This, combined with your treatment time, will take your overall appointment time to the hour it would normally be. 
• We have been advised to reduce talking. I will check in with you when you arrive and leave, and anything relating to your treatment is fine. But otherwise, unfortunately, there is to be little talking.
• Treatment to the head and face is not able to be undertaken.
• I will be wearing a visor during treatment. I will wear a face covering at other times. 
• Given the recent change in guidance about wearing a face covering, I would be grateful if you could bring one for use when you are sidelying or on your back. If you do not have one, let me know as I have some.
• The room must be well ventilated and consequently could be cool. I will do my best to mitigate this.  
• The 2 m social distancing guidance will be followed at all times other than when you are being treated.
• Wherever possible, please go the toilet before you come. Use of toilet facilities is to be kept to a minimum. Having said that I will obviously allow you to use it should you need to.
• Please arrive only at the appointment time. Unfortunately if you are running late, it may not be possible to maintain the appointment, so please contact me so that you don’t have a wasted journey.
• Please come straight to your appointment (ie: not via shops, etc) and bring the minimum amount of things with you. 
• Please bring your own drink.
• Electronic payment will be taken either by machine or I can send you a payment link. You can also do a bank transfer. If cash is better, please bring the exact amount in an envelope.
• I will ask you to remove your shoes in the entrance. 
• There will be a hand sanitiser in the hall. Please use this before we go up to the treatment room.
• There will be a specific chair for you to sit on together with a box to place your clothing in. All but necessary soft furnishing and decorative bits have been removed. So the room is more sparse than normal. 
• Close to your treatment, I will email you a Covid-19 risk assessment to ensure we can go ahead with treatment.
• 7 days after treatment I will contact you to check that you are still symptom free. Please also ensure that you inform me if you find that either you or someone within your household either develops symptoms or is confirmed as having Covid-19. In these instances, I will have to notify the Public Protection Team and this will involve providing them with your personal details. 
• You will be aware that the guidance can change at any time and this may result in changes to my working practice.

I will still provide you with a lovely treatment despite all of the above, though do look forward to the time when they can return to their normal way! Thank you for bearing with me.

Love
Clare xx